Welcome to Prescribe24. We are committed to providing the best medical and
healthcare services. However, if you are dissatisfied with our services, you may request a refund under
the conditions outlined below.
1) Eligibility for Refund
At Prescribe24, we intend to give the best quality medical and healthcare solutions. However, if you are
not contented and happy with our services, you can seek for refund according below explained conditions:
• Service termination by User
• Double or excess payment
• Inaccessibility of planned or ordered goods and services because of unexpected reason
2) Cancellation of Services
If you want to cancel an order or service, kindly perform the cancellation a minimum of 8 hours before.
Reimbursement against cancellation will be done within the given deadline and will be scheduled
according to the policy.
3) Double or Payment Overlap
If you have mistakenly made a double or excess payment for the goods, Prescribe24 will immediately check
it and make refunds when the User provides accurate information. You can communicate with our technical
help desk team or visit our website for intimating about such payment inconsistencies.
4) Inaccessibility of Planned or Ordered Goods
If we cannot deliver the ordered services because of an unexpected situation or reason, you are entitled
to receive a refund. Prescribe24 will evaluate every matter personally and process the refund according
to the seriousness and genuineness of the case.
5) The Procedure of Refund:
Kindly submit the comprehensive details about the cause of the refund request comprising accurate
transaction records and receipts.
We will process the refund within 72 hours after being approved by the concerned department.
6) Services that are Non-Refundable
Few specific services are subject to non-refundable. This comprises but is not restricted to, services
or goods that have been delivered or planned and non-terminated third-party expenditure sustained by
Prescribe24.
7) Alteration or Modification in The Policy Of Refund
We have complete authority to change, revise, and update the refund policy at any moment. However, we
will inform all our users of such alteration in the policy by publishing the modified policy on our
site.
8) Contact details
If you want any clarity, doubts in your mind, or any query about this refund policy, please never
prevent yourself from interacting with us. You can communicate with us through:
Email: [email protected]
WhatsApp/Contact: +91 7061273946
You give your consent and accept the clauses and conditions described in this refund policy by using our
platform.
